Frequently Asked Questions

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Cuspid Equipment's dental units are hand-built in the USA with a focus on reliability, user-friendliness, and efficiency. Each unit is designed to help veterinary teams provide excellent patient care while minimizing downtime and maintenance issues. The units are compatible with major distributors' handpieces and accessories, ensuring versatility and ease of use.

 All Cuspid dental units come equipped with: 

• Ultrasonic scaler with built-in LED illumination
• High-speed drill with LED illumination
• Low-speed handpiece (polisher) with two attachments: straight cone and contra angle
• Air/water syringe
• Prophy polishing cups (100 count)
• Assorted high-speed burs (10 count)
• Assorted scaler tips (6 count)
• Oil-free compressor with a 2-gallon reservoir tank.

These components are designed to handle a wide range of dental procedures, from basic scaling to advanced extractions.

Each Cuspid Veterinary Dental Unit comes with a 3-year warranty, ensuring peace of mind and support for your investment.

Yes, Cuspid offers two compressor options: 

• Oil-Free Compressor: Included in the base price, operates at approximately 61 decibels, suitable for most environments. 

• Oil-Lubricated Compressor: Available for an additional $850. It operates at approximately 41 decibels, and it is ideal for areas where low noise levels are a must.

Cuspid Equipment and Services offers various models, including mobile, tabletop, and mounted units, each tailored to different practices’ layouts and needs. Factors to consider include space limitations, procedure volume, and budget. Cuspid Equipment and Services provides detailed information on each model to help you make an informed decision. Please visit  “Choosing your dental unit” 

https://cuspidequipment.com/choosing-your-dental-unit

Cuspid Veterinary Dental Units are designed for easy maintenance. Regular tasks include lubricating handpieces and depressurizing compressor tank after each day of use.

Yes, Cuspid Equipment and Services offers a range of accessories and as well as all replacement parts, including scaler tips, polishing cups, burs, and handpieces.

Cuspid Equipment and Services provides a comprehensive video library, as well as virtual training sessions covering various aspects of dental unit operation, including installing scaler tips, lubricating handpieces, and using different attachments. These resources are designed to help your team become proficient in using the equipment.

You can reach Cuspid Equipment and Services at (718) 909-3787 or infoservice@cuspideq.com for customer service and technical support Monday through Friday, 8:00 am to 6:00 pm.

Most Cuspid dental units are shipped within 14 business days of order confirmation. Smaller accessories and replacement parts typically ship within 5 business days.

No, Cuspid Veterinary Dental Units are designed for easy setup and plug-and-play use. Cuspid Equipment and Services support team is available to guide you through setup if needed.

Yes, Cuspid units are compatible with most standard veterinary dental handpieces, burs, and accessories. This makes it simple to integrate them into your existing workflow without requiring a full equipment overhaul.

Cuspid Equipment and Services provides phone and video support for troubleshooting, as well as instructional videos and maintenance guides. Their customer service team is committed to resolving any issues quickly to minimize downtime in your practice.

Yes, Cuspid Equipment and Services offers customization options such as different compressor types, mobile or stationary configurations, and custom add-ons. This ensures each dental unit is tailored to meet the unique needs of your veterinary practice. Please contact us for more information about customizations.